Privacy Policy

At Fox Robotics limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect:

We may collect the following types of personal information from you:

a. Contact Information: This may include your name, email address, phone number, and postal address when you sign up for our services, newsletters, or communicate with us.

b. Account Information: If at any point in the future, you create an account with us, we may collect your username, password, and other necessary account details.

c. Usage Data: We may automatically collect information about your interactions with our website, products, and services, including IP address, browser type, device information, pages visited, and time spent on our platform.

d. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

a. To Provide Services: We use your information to deliver and maintain the products and services you have requested from us.

b. Communication: We may use your contact information to send you important updates, newsletters, marketing materials, or respond to your inquiries.

c. Analytics: We use the data collected to analyse user behavior, improve our website, and optimize our services.

d. Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes.

Sharing Your Information:

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers have access to your data only to perform specific tasks and are obligated to maintain its confidentiality.

b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

c. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Fox Robotics Limited or others.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your data protection rights

 Under data protection law, you have rights including:

 ·       Your right of access – You have the right to ask us for copies of your personal information. 

·       Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

·       Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

·       Your right to restriction of processing  – You have the right to ask us to restrict the processing of your information in certain circumstances. 

·       Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

·       Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please get in touch with us at Sandra Bernal, or email  sandra.bernal@fox-robotics.com if you wish to make a request.

 

Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any material changes will be posted on our website, and the revised version will be effective immediately upon posting.

How to complain

 You can complain by contacting:

Fox Robotics Limited

Unit 4, Abbey Business Park, Monks walk,

Farnham, Surrey, GU9 8HT.

Email:  info@fox-robotics.com

·       Henry Acevedo, email  henry.acevedo@fox-robotics.com

·       Sandra Bernal, email  sandra.bernal@fox-robotics.com

 
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113